Rental user guides
Quick-start guides for each device we rent. If you'd rather be talked through it on the phone, the hotline is +44 20 7120 0009.
Handsets
- A satellite phone primer (start here)
- Calling a satphone — codes and dial format
- Sending messages to a satphone
- Testing your satphone before a trip
What's in the box
Each rental kit ships with:
- The device, with battery installed and fully charged
- Mains charger (UK three-pin) and USB cable
- SIM card already inserted and activated
- Carry case
- Printed quick-start instructions specific to your device
- Prepaid return shipping label
If something goes wrong
Call the hotline on +44 20 7120 0009. Have the phone number or rental reference to hand. If you have no signal at all to call out, ask any nearby vessel or person to relay a request to call us.